Request a call back

or talk to us on:
08451 89 89 00

• renting vs buying
• implementation
• development
• cloud vs local

3PL Charging

Specifically designed for customers who provide delivery services for their clients, whether 3PL or 4PL the charging matrix is designed to cope with any charging structure you can think of.

From a very simplistic single UK charge the system can be devided into multiple areas with different charges for each area as well as differential pricing for goods starting their journey in different areas.

Both pallet and case charging are standard in the system, customers can be individually switched between the two, additionally you can give your customer very specific pricing for a postcode, a region, a country or a granular as an individual delivery address.

Customer profitability being key there are a number of reports available which will provide you with management information.

Additional charges, such as fuel surcharge can be set at global or customer level.

When it comes to invoicing your customers we have a flexible invoicing system that allows you to invoice your customers on demand or at scheduled intervals. Your clients are also able to recieve their invoice electronically as a PDF and with an attached csv file for further analysis. The invoicing applicatrion will also interface with your financial system; elimentating the need for double keying and removing costly input errors.

Features

• Postal code derived
• Ability to have regions and areas
• Pallet or case pricing
• Source depot specific pricing
• Individual customer configuration
  • for specific pricing
  • for delivery point pricing
  • for delivery depot allocation
• Surcharges & Additional Charges
• Sliding band matrix
• Minimum charges
• Electronic invoicing

Multi-Site

Waether you are on a single site or multi-site the solution is designed to work for both. The complexities of multi-depot planning is something that few systems deal with.

Vision Distribution identifies both source and destination depots, additional functionality also provides the ability to determine a depot's capability and to plan deliveries through an alternative.

The transfers module provdes control over what is sent between the depots, allowing both a fully automated tansfer or a manual transfer whereby you specify which orders are to be transferred; resulting in the production of a transfer manifest that is provided to both the source and receiving depot. As an additional safeguard the delivering depot is only allowed to loadplan items that are at the delivery depot or planned for transfer.

Delivery Planning

Delivery planning for any business happens in a number of ways, Vision Distribution allows you to plan single or multi-loads from the screen, providing a very simple user interface and the ability to 'drag & drop' as well as fully automated delivery planning.

Load Planning provides a simple user interface designed for companies with a few vehicles where the majority of the planning is carried out in a manual fashion.

The Depot Planning interface is a sophisticated multi-depot, mult-vehicles load planning interface with an optional interface to a fully automated route planning solution.

3PL Client Access

Access to information is something that is essential to businesses.

Complete visability is something that must be available, it's not longer that case of 'I'll send you that report tomorrow' - your customers want reports instantly.

Vision Customer Information System (VCIS) has been developed to provide instant access for your customers.

Providing not only access to stock information but allowing them to advise you of goods arriving, telling you where to send goods, the ability to view delivery status and track order status as well as access to over 30 reports which provide instant access and output in Word, Excel, pdf & CSV, as well as ability to manage their account.

VCIS is a web based customer tool that is scaleable from a handfull of customers to many tens of thousands.

Vision Distribution Downloads

Vision Distribution Downloads to follow.

Downloads

Vision Warehousing downloads to follow.

Case Studies

See how Vision Warehousing is providing competitive advantage and real Return On Investment.

Vision Flex

Vision Flex is designed to enhance the existing features of Vision Warehousing to provide a mobile interface that can be used by warehousee operaters, stock controllers and warehouse managers.

Read more about Vision Flex here.

3PL Client Access

Access to information is something that is essential to businesses.

Complete visability is something that must be available, it's not longer that case of 'I'll send you that report tomorrow' - your customers want reports instantly.

Vision Customer Information System (VCIS) has been developed to provide instant access for your customers.

Providing not only access to stock information but allowing them to advise you of goods arriving, telling you where to send goods, the ability to view delivery status and track order status as well as access to over 30 reports which provide instant access and output in Word, Excel, pdf & CSV, as well as ability to manage their account.

VCIS is a web based customer tool that is scaleable from a handfull of customers to many tens of thousands.

Excise & Customs

Vision Warehousing (WMS) has been designed to provide it with full HMRC Excise & Customs Duty functionality effectively allowing customers to operate a bonded warehouse.

Complete and seamless intergration with Vision Bond allows customers to only enter information in one system, no need for double entries.

For full details of what is available for HMRC / Customs / Excise visit the Vision Bond Section of the site.

Reporting

Reporting can be carried out in  anumber of ways, the WMS operates utilising an industry standard database providing ODBC access to the source data for any reports.

This means that you can use Excel, Crustal Reports or an other ODBC compliant software to create your own reprts.

We also offer numerous reports already built into the system, covering the following key areas;

• Goods In
• Stock Management
• Stock Reporting
• Goods Out
• Security Audit Trails
• Sales Reporting
• Site Management Reporting
• Customs & Excise

Sample Reports

Sample reports will be added shortly.

Despatching

Effective despatching of goods is something a customer always demands, Vision Warehouses flexible workflow provides your warehouse with the versatility to enhance your existing processes.

Receiving

Goods arriving in to any warehouse is a key part to the storage of goods.

Mistakes made at this time can escalte into huge problems in years to come.

Vision Warehousing provides you with real time information at your finger tips as well as graphical overviews of your operation.

Excise & Customs Warehousing

Excise Warehousing

Excise warehousing, which is a UK Duty, covers 3 categories of goods;

• Alcohol Products
• Energy Products
• Tobacco Products

Vision Warehousing & Vision Bond are designed to work for any excise approved facilities whre goods are stored in a duty suspended state.

The Vision project implementation team work with you and your HMRC officer during implentation to provide HMRC with sufficient checks and balances to ensure the system meets the requirements.

Excise warehousing requires specific features withi the warehouse system to enable product and stock to be clearly identified, checked, validated and charged. Built-in functionality ensures that product setup inegrity is maintained.

Within Vision Warehousing we hold approved country codes, currencies, exchange rates, tax codes, product types, tax rates as well as all other fields required for different types of excise goods.

Customs Warehousing

Customs Duty applies to all goods comming onto the EU. It's a duty that is collected by HMRC on behalf of the European Union.

When it comes to customs duty the commodity code is used with it's varying methodologies for charging as well as the quota and preferences, all the possibilities have been built into the system already.

Just Getting Started?

When thinking about getting involved with Excise or Customs warehousing we strongly suggest speaking to us - our expertise and experience means we will be able to assist with the process.

Customers & CRM

Managing the customer relationship is imprtant for all businesses no matter what business you are in unless your customers are happy you won't succeed.

Throughout 2011 we have enhanced the CRM features within Vision Commerce, taking account of customer feedback and industry standards.

Reporting

2011 saw the introduction of our web based Vision Commerce Reporting system, alowing users to access reports from a web browser from the office or anywhere on the internet.

The new reporting tool provides on-demand creation of pdf, Word and Excel files.

These are just a small seclection of reports available to each process area. From the selection of more than 250 report variations we are confident you'll find what you need.

3rd Party System Integration

Vision Commerce offers multiple interfaces enabling you to communicate with your customers, suppliers, hauliers, shippers and warehouses, offering the latest XML formats as well as more traditional CSV files.

Reduced your carbon footprint by reducing the amount of paper you use with electronic intergration.

ATWD XML

Warrant Forms vs ATWD (WEB) & ATWD XML

Submissions to HMRC can be extremely time consuming and is easy to get wrong.

If you are sending a relatively small number of warrants the process isn’t too problematic, but if like many warehouses you are sending hundreds the process can become a major part of the working day.

 Save Paper with ATWD XML

The ATWD (WEB)

The basic ATWD allows you to send warrants electronically via a secure web portal but still holds many of the same operational issues that standard paper warrants do.

Additionally the probability of an entry being miss-keyed is high and paper copies are still needed.

The Electronic ATWD (ATWD XML)

The Electronic ATWD or ATWD XML is typically the best answer.

Simply put it is a link from the warehouse keepers system to HMRC; no paper warrants, no sending copies, no storing copies and no double keying entries.

Main advantages of the Electronic ATWD / ATWD XML

• Submissions become part of the system rather than taking time out of the working day
• No transposition errors as the data is taken directly from the system
• Instant verification of submissions
• No more paper W1, W5, W5D, W6 or W6D Returns to post or store

Consider a warehouse that is using the standard ATWD service; they have 50 returns per day, taking around 4 minutes each… around half of one persons time every day will be taken up simply keying the returns. With Vision Warehousing and ATWD XML it will take minutes.

The ATWD XML and Vision Warehousing

Vision Warehousing is sophisticated stock processing and warehouse management software for all warehouse types including bonded and third party.

Vision Warehousing is HMRC approved and will be one of the first warehouse management applications to link with the ATWD XML service.

Who can use ATWD?

The service can be used by authorised warehouses that need to be pre-registered.

Find out more about the ATWD

The best place to find out about the ATWD is the HMRC website. Click here to visit the ATWD section of their site.

Implementation

Should you choose Vision Commerce or any Vision product for that matter, we wont be sending you a CD in a pretty box and just leaving you alone to get on with it.

Vision Commerce is a state of the art software application, backed up by a team of project managers, software developers and support technicians, not forgetting years of experience in the Warehousing, Distribution and Wine industries.

We understand that implimenting or changing to a new software application which underpins how your core business operates is always going to be a big project, that is why we will work with you every step of the way, to ensure the transition is as a smooth as possible.

Early Stages

You won't know if any new software solution is 100% right for you or your business by just looking at some blurb on a web site and a few pretty pictures.

This is why we spend a great deal of time working alongside new customers to asses what needs and requirements they will have from a new stock management software package, to ensure the solution is right.

Case Studies

Case studies are available on request, to show how we have worked with existing customers to bring them a feature rich software platform, and how its improving their business.

Demonstrations

On site demonstrations are often the first real step towards understanding the benefits a new software package can provide. Demonstrations can be arranged to show both you and your staff the capabilities and benefits Vision Commerce can bring.

Implementation

We understand that every customer is different, an implementation method which is suitable for one customer is not neccesarily going to be suitable for the next. You may require us to provide hardware or advice, you will probably have data in an existing system which needs to be transferred across, or EDI links from a service provider that need to be changed.

During the implementation process you will be assigned a project manager who will work alongside you and your staff every step of the way from the initial discussions, all the way to completion and beyond to ensure a smooth transmission.

Training

As with most things, the majority of problems occur when we don't understand something, this is why all Vision products come with a tailored training option which we will discuss with you during the implimentation process. The training will ensure that all users are fully competent on the features and operation of Vision Commerce and help you to get the most out of your purchase.

Additional training blocks or refresher courses can be arranged at any time to ensure that any new users are fully trained and current users kept fully up to date on new features.

Support

Unfortunately no software program is without the occasional bug, and we all know that users do occasionally make mistakes. The real issue is how these issues are handled and corrected, and as you'd expect Vision has this covered. We provide a dedicated in house support team who are on hand to troubleshoot day to day problems, as well as investigate and escalate software bugs.

We are on hand to ensure your staff and business keep working, through any problems which may occur along the way.

New Releases

Our software is constantly evolving, and updates are developed, tested and scheduled for installation on a frequent basis. Updates are then either downloaded automatically from our update servers or installed manually.

On Going

We work closely with all customers to ensure they are getting the most out of their investment, we publish regular newsletters and hold product development meetings to keep all customers abreast of developments both at Vision and Ontech, as well as new and upcoming features.

Further Information

For more information on Vision Commerce or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Development

The Vision Software Suite has been developed in house by our own team of dedicated software developers.

Through our years of experience working closely with customers in the wine and spirits trade, Vision Commerce has evolved into a highly capable, stable and sophisticated stock management solution.

Having such close and important links with our customers, enables us to keep Vision Commerce at the forefront of Wine and Spirits stock management by constantly improving, and developing new features to help our customers grow their business every day.

Development Platform

Our products have been developed to run on the latest Microsoft Server technologies, using the very latest in development tools and coding.

EDI Links

You may use EDI (Electronic Data Interchange) links to share data with other companies, hauliers (Business Post, Home Delivery Network etc) or other warehouses (London City Bond, Cert Octavian etc) for which you would like to integrate with Vision.

We have years of experience in providing these links and are able to advise you on how best to develop your current links and develop new ones.

Partners

Partnering directly with Sage, Microsoft, HP and Orange to name but a few, we are able to provide highly capable solutions, built and developed on strong and stable platforms, rest assured that our solutions are tried and tested.

Future Development

No matter how good your software solution is, there is always room for improvement - this is something we strongly believe in.

This is why we are constantly working to improve and build on our software applications to make them more efficient and feature rich.

As a customer you will have access to our Issue and Bug tracking application, where you can keep a breast of future releases and updates, as well as the ability to request new features which we will endeavour to add in future releases.

Our software evolves through the strong relationships with our customers.

Further Information

For more information on Vision Commerce or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Stock Management

Good stock management will lower your costs, improve efficiency and have the ability to meet customer demands.

Vision Warehousing software lets you easily manage all aspects of your day to day operations.

Ecommerce

At Ontech Solutions we are experts at what we do and like to work with other experts to deliver services.

For this reason we don’t typically offer an e-commerce solution as we believe e-commerce is a specific form of retail that can be extremely rewarding if done properly.

As we don’t do enough web development or employ SEO specialists we prefer to work with web developers.

Our skill in this relationship is in making data available from Vision Commerce.

To this end we have three options for clients:

The Web Standard CSV service gives the ability to send an extract of the product file, ready to be presented to browsers searching for your goods.

The extract can be scheduled to run daily, twice daily or hourly - on whatever basis you require.

It exports static data relating to a single pricelist of your goods.

Web Standard CSV Pros

• Ease of Use: It is extremely easy to setup and for web developers to utilize
• Schedulable: Daily, Hourly; whatever suits your trading style
• Most web developers will be able to work with it

Web Standard CSV Cons

• The data is simplistic in that only one price list is exported
• Only category data associated with products is transferred so product lookups may not be fully inclusive
• The data is static so take no account of transactions made offline

The Web Live Look service give much greater detail and as it's name alludes is a live feed.

You have access to all product/price list information and full product code analysis.

We also send customer specific details on pricing, history and reserves.

With Web Live Look you can properly support returning customers or private clients; giving them access to their purchase history, current balance (in the case of account customers) and visibility of paid reserves to private clients.

Web Live Look Pros

• Greater level of data
• Customer interactivity

Web Live Look Cons

• Not all web developers will be able to get the most from the data available

Web Live Orders allows your website to send orders back into Vision Commerce.

It can be used with Web Standard CSV, Web Live Look or on its own.

If customer details are known then orders can be placed against customers for reporting or sending back to the web via Live Look.

Web Live Orders Pros

• Save time as orders are sent directly to Vision Commerce
• Reduces errors as orders are sent directly to the system

Web Live Orders Cons

• As with Web Live look greater knowledge is needed on behalf of your web developer to send data back into the system

 

Vision Flex for Warehousing

Vision Flex takes the strength of Vision Warehousing onto the warehouse floor, whether in the form of a handheld device or forktruck mounted tablet, the solution is flexible to meet your needs.

Flex comes in two flavours; the standard version designed for full management and operates on a tablet and a lite version designed for smaller mobile devices providing a picking interface for the warehouse operators.

The design of Flex takes into account the warehouse enviroment may not make it possible or viable to use WiFi in all locations. The design is such that the unit stores the information until it can see the WiFi signal again and the service communicates between the handheld and the server.

Standard Version

The standard version is designed, whether that's stock management, goods in, goods out, to perform their daily routines without the need for a fixed base. It provides many features that these users would utilise and presents them an optimised format for a mobile device such as a tablet.

Standard features are:

• Goods inwards/receipting
  • Booking overview
  • Pre-advice
  • Location put-away
  • Confirm arrival & depature
• Stock management
  • Location changes
  • Record losses & damages
  • Stock check creation & reconciliation
  • Stock enquiry
  • Location enquiry
• Order management and picking
  • Order overview
  • Single order pick allocation
  • Bulk pick allocation & confrimation
• Despatching / Goods outwards
  • Single pick confirmation
  • Bulk pick re-pick confirmation
  • Collections from warehouse
  • Signature capture for collections

Lite Version

This version is designed specifically with the order picker in mind, where their task is to ensure the correct goods are located, picked labelled and removed from stock. The process is designed to be managed centrally with the order picker being alocated orders or bulk orders to be picked.

How it Works

1. Order picker checks device for allocated tasks
2. The user then chooses the start location (not all warehouses are straight lines)
3. Scan of location confirms picker is in the right place
4. Handheld displays what is to be picked; confirmed by scanning the stock label
5. Quantity is then displayed
6. Picker then confirms quantity & number of labels required
7. Goods are then taken to consolidation area
8. Final order pick confirmation carried out

We realise not all warehouses are the same and the same goes for warehouse processes, the software can be configured to meet your requirements; for example you may have location check digits or you may not be using barcode stock labels.

Vision Flex is flexible enough to provide you with the solution you need whilst not requiring specialist hardware to do so.

Flex Voice

Flex Voice is an add-on module allowing you to intergrate voice pick technologies within your warehouse.

The new Flex Voice system is currently being trialed by a select customer and will be generally available mid 2012.

Further Information

For more information on Vision Flex or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Vision Epod for Distribution

Vision ePOD brings a whole new dimension to your Distribution and Logistics operation.

No longer do your delivery drivers need to carry around scrappy bits of paper on which customers scribble their name- ePOD replaces the paper with an electronic handheld device.

ePOD is an electronic proof of delivery system, which integrates directly into your Vision Distribution application, providing real time data feeds between your drivers and central office.

How it works

Delivery plans are set within Vision Distribution by your office staff and transferred in real time to your drivers.

As the driver makes deliveries, you will receive updates as too your drivers location, and deliveries they have made as well as problems, such as delays due to traffic.

These updates are fed directly into Vision Distribution which automatically recalculates the ETA for the drivers remaining delivery's, updating your customers on when they can expect their packages.

Features

• Drivers daily manifests are transferred automatically to their handheld device
• Vision Distribution is updated in real time for deliveries completed
• Remaining delivery times are re-calculated automatically based on calculated time between postcodes
• Electronic transfer for customers signature and acknowledgement

Benefits

• Reduced carbon footprint by reducing the amount of paper you use
• No space required to store paper PODs
• Better communication to your customers for delivery status
• More accurate insight into drivers daily activities
• Improves delivery efficiency
• You can make changes to drivers manifests in seconds
• Modern professional image given to customers

Further Information

For more information on Vision ePOD or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Vision EPOS

ePOS Features

Vision ePOS is a versatile Windows based Point of Sale Solution designed for shops and restaurants, but is adaptable enough to cope with virtually any retail enviroment, and can be used as 1, or up to 9999 separate POS tills.

Easy To Use

Vision ePOS Software loads just like any other Windows application, making installation a breeze.

Products can be added quickly and easily, requires minimal PC experience and can be used as a basic till. The whole system is touch screen and requires no mouse to operate, and has big friendly easy to use buttons.

Hardware

Vision ePOS operates on almost any touch screen PC, we can supply all the hardware needed to get you up and running straight away, including cash draws, barcode readers and customer facing LCD displays, in addition to the touch screen PC required to run the software.

Payment Processing

With the ability to process credit card payments, customer account payments as well as cash payments, ePOS is a flexible solution capable of fitting into any environment.

Vision Commerce Integration

Visi9on EPOS is intergrated with Vision Commerce to provide a real-time stock inventory.

Further Information

For more information on Vision ePOS or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Below are a list of features, to which we have added some demonstration screen grabs, to show you each section at work - simply click the icon to see the screen.

Features

Operations

Fully automated, one button operation

• Daily Declarations
  • W5 - Excise Warehouse Remittance Advice for Alcohol Goods
  • W5D - Excise Warehouse Deferment Advice for Alcohol Goods
  • W6 - Excise Warehouse Remittance Advice for Tobacco Goods
  • W6D - Excise Warehouse Deferment Advice for Tobacco Goods
  • Duty Demand for Cash Deferment Customers - delivered by email
  • Cash Deferments Reports for Accounts Department with Import to Accounts System
  • Daily Excise Summary - delivered by email as a pdf
• Month End
  • W1 - Excise Warehouse Return
  • Stock Balance & Reconciliation
• ATWD
  • Daily Duty declorations
  • End of Month declorations
• CFSP
  • Payment of Customs Duty (SDW)
  • Monthly FSD

Daily Operations

Vision Bond creates real-time reports and transmissions on demand.

• EMCS Declorations for;
  • Intra-UK Movements (previously known as W8)
  • EC Movements (previously known as AAD & SAAD)
  • Fallback Documentation
• Exports using HMRC form C88

HMRC CHIEF Electronic Submissions

Since April 2009, Vision Bond has provided functionality for submission to HMRC and with enhancements to HMRC's capabilities over the past few years Vision Bond, has kept pace with these new developments allowing businesses using Vision Bond to send all information relating to their imports and exports electronically to HMRC.

• CFSP - Customs Duty Payments
• EMCS - European and UK Underbond Movements
• ATWD - Electronic Warrant Submissions (W1 -> W6D)

Cash Deferments

If you pay duty on behalf of your clients then we have built in functionality within Vision Bond to provide you with all the required functions and options to make the process easy including automatically send your customer a duty demand and scheduling direct debits.

Cash Deferments are controlled as if they are a sales ledger account; you set the credit limit for customs & excise duties and you decide at which point authorisation of orders must commence.

Full HMRC Audit Trail

Full transaction audit trail available online for as long as you wish to keep the data.  HMRC stipulate 7 years after the final stock movement, designed to keep up to 20 years of information within the system. Archiving each years data within an individual data file will allow the system to continue operating at optimum performance.

 

Excise Movement and Control System

EMCS is the new electronic system which was introduced in 2011 across all EU Member States.

It is designed to capture all duty suspended movements and has replaced the preious paper Administrative Accompanying Document (AAD) and W8.

What Does EMCS Do?

EMCS is a control system that captures and processes all duty suspended movements of goods within the EU and UK.

It links thousands of warehouse keepers and traders in 27 administrations across the EU. It is designed to replace the paperwork that used to accompany duty suspended goods with an electronic system.

When will EMCS be here?

The EMCS was planned to be implemented in stages from April 2009; the reality was that this date was moved to April 2010.

Currently he system is operating in all member states and FS2 (stage 3) will be implemented in January 2012 - however this is subjec to change.

How Does Vision Bond Help?

Vision Bond an approved system for use with HMRC for the submissions of data. Typically this means that we take transactional information from a WMS and pass it to EMCS and from EMCS and pass it back to the WMS.

Normally Vision Bond would work seamlessly with Vision Warehousing, but it could be used on it's own or alternatively connected to any WMS or ERP system.

The cost of administering the EMCS on your business can be expensive for both time and money. Whilst a few transactions can be processed manually the lack of functionality within the HMRC portal is such that this is extremely time consuming.

If you have just a few transactions and are not in a rush then there probably isn't much of an issue for you - however if you have multiple transactions that are time sensitive incorporating and automating as much of the process as possible will result in time and cost savings.

Vision Bond is a real, viable solution that will meet your EMCS needs.

Ontech Solutions Partners

Please find below our list of partner services and service providers.

Site Map

Looking for something in particular?

Below is a compelte breakdown of our website, and where specific information can be found.

News/Blog

Featuring regular updates from both Vision and developments in Warehousing, Distribution as well as the Wine and Spirits industry.

Keep up to date with us on Twitter or you can subscribe to our RSS feed.

Downloads

We frequently publish articles and information related to our products available for free download.

Terms & Conditions of Sale

The following terms and conditions apply to all transactions on OnTech Solutions web site. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

These terms and conditions do not affect your statutory rights. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Description of Goods

All the products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter and specifications advertised on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer's brochures or their websites.

The intention of OnTech Solutions is that all information on the website should be as accurate and up to date as possible. However, OnTech Solutions cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.

Payment and Price

The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order.

All prices on our website are inclusive of VAT, and subject to delivery charges which are indicated at the time of placing an order.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).

Payment Methods

We accept most major credit and debit cards including Visa, MasterCard, American Express and Maestro. When ordering you must provide us with your exact billing address and telephone number, matching the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received. You may also pay by choose or postal order although we cannot dispatch the goods until payment has been cleared which can take at least 10 days.

Availability of Goods

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Delivery Charges

All delivery charges will be added to the price of the products at our checkout. Mainland UK delivery charges quoted are for the majority of UK Mainland addresses. Europe delivery charges quoted apply to the following regions: Northern Ireland, Isle of Man, Scottish Highlands, Orkney Isles, Outer Hebrides, Shetland Isles, Austria, Belgium, Denmark, France, Germany, Italy, Luxemburg, Netherlands, Portugal, Spain, Sweden. For delivery prices and times to all other areas contact us at info@ontechsolutions.net

Delivery Times

Delivery of products within mainland UK will normally be made within 3-5 working days from clearance of payment. Back to Back orders are normally delivered direct from the Manufacturers and may take up to 5-7 working days from clearance of payment. Delivery of products to Europe may take up to 10 working days.

We will endeavor to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside of our control. Any dates specified for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If our suppliers or we are temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.

Risk

As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.

Time Limitation for Notification of Claims

If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 7 days from delivery. It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 7 days from delivery. It is your responsibility to notify us of any incorrect goods supplied within 7 days from delivery.

Product Guarantees

All products supplied are covered by the terms and conditions of the Manufacturer's Guarantee for a period of 12 months, unless otherwise stated. Manufacturer's guarantees specifically exclude faults caused by accident, neglect, and misuse. In addition routine maintenance, consumables and cosmetic damage are not covered. This does not affect any statutory rights.

Cancellation of Orders

If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order starting 7 days after the date of delivery for full credit less any costs for returning the item to us. It is your responsibility to return any such items in excellent condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of the return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of carriage charged to your account. Prior to returning any products please contact us either by email, letter, telephone or fax within 8 days from date of delivery.

Other

You will own the goods once we have received your payment in full. We will issue you with an invoice once we have dispatched the goods to you. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without prior notice to you

Case Studies

See how software solutions from Vision are providing competitive advantage and real Return On Investment.

Vision ePOD

Vision ePOD brings a whole new dimension to your Distribution and Logistics operation.

No longer do your delivery drivers need to carry around scrappy bits of paper on which customers scribble their name- ePOD replaces the paper with an electronic handheld device.

ePOD is an electronic proof of delivery system, which integrates directly into your Vision Distribution application, providing real time data feeds between your drivers and central office.

How it works - In the Office

Once you have set the ePOD options for the vehicle any delivery plans for that vehicle will be available to the driver once it has been finalised.

Once the driver confirms that he has left the depot ETA's are calculated for all deliveries on the route. You can see at a glance the order in which the deliveries have been scheduled and the estimated times for each. If you are making a 3rd party delivery your customer can be provided with confirmation that the delivery has left he depot and the delivery window.

As the driver makes deliveries you can see from the planning screen the status, the location and if required any returns, these updates can also be fed directly to your client.

How it works - On the Road

The driver, using the Vision ePOD handheld device can download his delivery manifest once the trasport office has finalised it, allowing the driver using his local knowledge to modify the sort order of each drop.

Once the driver has confirmed the leaving the depot ETA's are caculated for each delivery, should a delay occur the driver simply tells the system and if required this can be passed onto your client.

At the point of delivery the Vision ePOD device allows the driver to not only confirm a clean delivery, capturing a signature, but also to fail a delivery completely or partially. Should there be a delivery problem the driver has to select a pre-defined reason this in turn is transferred back to Vision Distribution for re-scheduling or to Vision Warehousing as a return back to stock.

As an additional security measure Vision ePOD can request a PIN code on the delivery. This PIN code is used to ensure the delivery is being made to the correct customer, something essential for high value goods.

Features

• Drivers daily manifests are transferred automatically to their handheld device
• Vision Distribution is updated in real time for deliveries completed
• Remaining delivery times are re-calculated automatically based on calculated time between postcodes
• Electronic transfer for customers signature and acknowledgement
• Third Party realtime information
• High value goods security

Benefits

• Reduced carbon footprint by reducing the amount of paper you use
• No space required to store paper PODs
• Better communication to your customers for delivery status
• More accurate insight into drivers daily activities
• Improves delivery efficiency
• You can make changes to drivers manifests in seconds
• Modern professional image given to customers

Further Information

For more information on Vision ePOD or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Downloads

We frequently publish articles and information related to our products available for free download.

WMS Interfaces

Advances in technology have provided us with new means of communication, providing more accurate 'just in time' and 'real time' information to be passed between you and your customer.

Vision EDI is an optional module for Vision Warehousing that provides EDi functionality allowing you to communicate wit your customer more effectively.

Not only do we use traditional CSV we also use XML technology built in. For those customers who haven't taken the same leap in technology we also provide Excel compatible data and pdf.

In order to keep flexibility for communications we can send using costly traditional EDi, FTP or email.

Intergration with Vision Warehousing has also allowed flexibility in who recieves each report as well as which report the customer wants, this is easily configured in the matrix within Vision Warehousing or through the 3PL customer website.

From the Customer

• Pre-Advice (Customer purchases)
• Product / Stock info
• Despatch orders
• Transfers
• Stock management

To the Customer

• Goods received in warehouse
• Product stock snapshot
• Rotation stock snapshot
• Order acknowledgement
• EDi order problem
• Orders processed
• Orders on hold
• Picked order confirmation
• Despatched order confrimation
• Delivered
• POD confirmation
• Stock adjustments
• Distribution management report
• Stock management report
• Stock audit report
• Invoices - Goods In, Goods Out, Storage & Distribtion

• Aquisition VAT Summary
• Duty & Vat
• Cash deferment payment demand
• Duty enquiry

Contact Us

If you would like to talk to us, you can call, email, fax or write

Ontech Solutions
4 Langford Court
Ongar Road
Kelvedon Hatch
Essex
CM15 0LB

General	0871 221 2671		Sales	0845 189 8900
Fax	0871 221 2672		Support	0871 221 2673

Take a look at us on Google Maps

About Us

Although Vision is a new name, our Company isn't.

Developed over the last 5 years using the latest technology and innovations, our software is at the forefront of Warehousing, Distribution and Stock management solutions, for both underbond and duty paid products.

Designed specifically for the Wine and Spirits, storage and logistics industries, the Vision Suite of products has been developed whilst working in close co-ordination with some of the biggest warehouse and distribution companies in the UK to ensure they have a software solution which exceeds their needs and expectations.

Our staff have over 15 years experience working in the industries we provide for, allowing us to develop solutions which are competent and based on actual industry requirements, rather than pre-conceived ideas of what is needed or how the industry operates.

Our Products

The Vision suite consists of the following core products.

• Vision Commerce - An end user stock, sales order, purchase order and customer management system
• Vision Warehousing - A warehouse stock management and processing system
• Vision Distribution - Complete logistics and distribution management solution, to plan and control all logistical requirements
• Vision EPOS - Electronic point of sale solution, for use in shops and restaurants

For customers wishing to expand we also provide additional modules

• Vision Invoicing - Gives customers the ability to generate customised invoices from Core products
• Vision Bond - Electronic generation and/or submission of W5, W5D, WG, W6D, W1 and CFSP forms to HMRC
• Vision EDI - Allows data to be exchanged between our software and other vendors or suppliers
• Vision ePOD - Electronic Proof of Delivery - handheld device for your delivery drivers to receive manifests, and obtain signatures for delivery of goods

Further Information

For more information on any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Support

Here at Vision we understand the importance of offering a strong support solution.

This is why all our software products come backed up with a team of highly trained and highly skilled software support engineers, who are on hand to troubleshoot problems, and assist with any issues which may arise whilst using our products.

Help Desk

The first point of call for all issues is our ticket based helpdesk system. Tickets can be submitted via email 24/7 or over the telephone during your contracted support hours.

Calls are prioritised dependent on their severity when they are first logged and then addressed in the relevant time frame.

Our engineers work with you and your staff to make sure that any problems they experience are dealt with quickly, and efficiently to ensure there is minimal disruption to your day to day business.

Government and Legislation Changes

Over the past year we have seen a series of changes which affect our software and customers, including both VAT and Duty rates.

These changes have a significant effect on our industry, which is why we ensure our staff are briefed and kept up to date.

We are able to advise and make any necessary changes with regular releases keeping the customer compliant to the latest requirements

Product Updates

Our products are constantly evolving, which is why we release regular updates for all our products.

A list of updates and enhancements are available for all customers via our product issue and bug tracking system. This portal provides a valuable source for our customers to keep track of both bugs and issues within their software as well as product enhancements and improvements - informing them of which version and when they can expect a release.

Product Forums

We regularly hold open product forums, where we invite all our customers to come along and share their thoughts about the products they are using.

This gives you the chance to come together, meet other users of the software, share experiences and suggest new features and improvements you would like to see - giving you the power to shape the future of the software you are using.

Further Information

For more information on Support or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Renting vs Buying

In todays climate we realise any new system is a huge investment for any company, to fund the purchase of any software system takes working capital away from the business and can leave you vulnerable.

During the past year software as a service (SaaS) is a term that has become more familiar to companies, Vision Software has been offering this to customers since 2008 and currently in excess of 85% of our customers choose this method of funding for their new system.

The are benefits and dissavantages for choosing the SaaS option most of the time it comes down to individual preference.

To learn more about SaaS we suggest looking at this article on Wikipedia: SaaS

Options

We offer a range of options to customers, designed to aid the transition to a new system, should customers wish to reduce up front costs of their new software package.

All vision software is built on a modular architecture allowing you to buy what you require for your business and charges are determined on a per server, per user licensing scheme. Customers may also be looking to purchase a combination of products, but introduce them individually over a period of time where cost splitting my be advantageous.

Buy Now - Own the Software

The traditional way of purchasing software, and one opted for by many larger customers of the Vision Suite results in the customer owning the software and paying an annual support and licence to use fee.

Payment is made in stages, deposit on initial sale agreement, a further payment on delivery of the test system, and the remainder once the the software is live

Rental - SaaS

Software can be rented from us, where we retain ownership of the software package but you pay a monthly or quarterly fee to use the software. This attracts only minimal up front costs and is often selected by customers who wish to rent a hosted server solution from us.

Rental frees up cash, as this type of payment rarely requires a large down payment. Typically we will require only three months advance rental. By contrast, loans to finance the purchase of software typically require down payments of up to 25 percent or more.

This option also allows you to purchase a more comprehensive system, which would traditionalaly be ruled out due to costs, had you opted for owning the software.

Further Information

All payment options can be tailored to individual customer requirements, based upon their circumstances, size and the software package, and options chosen. For more information, please call 08451 89 89 00 or contact us through the contact form for further information.

Cloud vs Local

We offer server hosting services to all customers who purchase any of our Vision Software packages.

Cloud / Hosted Servers

In a nutshell, we provide the server, which comes installed and configured with your Vision application. Hosted in our datacentre which your users access remotely via an application delivery package, such as Microsoft Remote Desktop, Citrix XenApp, or Quest vWorkspace.

This can be a server purchased outright, or rented from us on a monthly basis. The server will be specified to meet the requirements of the software configuration you have chosen.

We provide the bandwidth, SLA's, backup, redundancy and maintainance of the server, as well as securing the firewall in a secure cabinet, behind our secure network core firewall's.

SaaS Rental

Customers who choose the rental will normally be provided with a cloud / hosted server, however we are more than happy for you to have that server on your premises - you are fully supported as we retain ownership.

Alternatively if you have a suitable server already we can install the rented software on that.

Reducing Costs

A hosted server is an ideal solution for customers who wish to keep their initial cost outlay to a minimum, as both the server and software can be leased or financed from us.

Maintenance

We handle all the day to day maintainance of the server, including updates, virus and spyware protection. Ensuring the server remains stable and reliable.

Further Information

We are able to provide ay configuration of server(s) required to run your Vision software purchase, albeit leased, financed, brought out right, hosted or located at your own offices - for more information please speak to our sales team on 08451 89 89 00 or use the contact form, found here.

The Vision Solution

All the programs of the Vision Software Suite share the same architecture, this allows them to work independently or together to fullfill all your warehouse and distribution needs.

The graphic below shows how they all fit together.

Vision Commerce Features

Capable of handling stock management operations, and automating many of your manual tasks, Vision commerce can save you time and your business money.

Below are a list of features, to which we have added some demonstration screen grabs, to show you each section at work - simply click the icon to see the screen.

Mobile Workforce

There are two mobile working applications within the Vision Software Suite: Vision EPOD & Vision Flex.

Vision EPOD

ePOD is an electronic proof of delivery system, which integrates directly into your Vision Distribution application, providing real time data feeds between your drivers and central office.

Vision FLEX

Vision Flex takes the strength of Vision Warehousing onto the warehouse floor, whether in the form of a handheld device or forktruck mounted tablet, the solution is flexible to meet your needs.

Typical Devices

Typical devices are the HTC Flyer, Acer Iconia W500 and the HTC Touchpro II as well as devices such as the Motorolla Falcon. In short we have options for all operations.

  

Further Information

For more information on Mobile Workforce applications or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Vision Bond

Vision Bond was designed as an optional module for Vision Warehousing or as an autonomous application which can link seamlesly to your ERP solution.

Designed to cater for companies who store goods in a duty suspended state, whether that be excise or customs duty, and have a legal requirement to report to Her Majesty’s Revenue & Customs (HMRC).

Vision Bond takes the pain from the production of the reams of reports required for HMRC and provides a fully automated HMRC calculation and reporting tool which now utilises the full EDI capabilities of HMRC thus reducing your paperwork and increasing the time you have to run your business.

ROI - Return on investment

How can Vision Bond save your business money, you will no longer be duplicating information already in your Warehouse Management System, instead information will be pulled directly from Vision Warehousing or your ERP to complete the necessary forms, this not only saves you time, it also reduces the risk of incorrect information being submitted to HMRC

The cost saving on not having to pre-print stationery, printers, postage and expensive storage for all the paperwork can amount to a significant reduction in operational costs.

3rd Party Integration

Vision Bond has been designed as to perform as a standalone system as well as a fully integrated system as part of Vision Warehousing.  As a standalone system we can offer integration with your in house system to provide you with HMRC excise bonded status. With minimal investment and no double entry required this solution is designed to provide all the normal functions of a full bonded system but with no additional overhead or resources required.

We can link into other applications and systems such as JD Edward, SAP, Oracle, Sage, Navision and many other ERP systems. 

For further details please contact us on 08451 89 89 00

Further Information

For more information on Vision Bond or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Vision Distribution

Distribution & Logistics Management software suitable for 3rd party logistics

If you run a logistics operation, you can probably appreciate just how difficult managing logistics and delivery planning can be without an adequate software solution in place.

Vision Distribution is a sophisticated distribution and logistics management solution, designed for both small and large delivery operations as well as 3rd Party Logistics providers who are looking too reduce their operating costs by simplifying and streamlining their logistical and distribution operations.

Capable of handling thousands of separate delivery's every day:

• complete delivery planning and scheduling
• both single and multiple source depots,
• single and multiple site operations,
• operations with tens or hundreds of delivery vehicles,
• suitable for 3rd party logistics operators,
• ideal for complex radial distribution operations,
• Integration with parcel carriers and other distribution systems
• live delivery tracking, re-routing and estimated delivery times through ePOD,
• full delivery address and postcode lookup functions,
• delivery times are calculated between deliveries based on postcode data.

With its advanced transportation planning algorithms, Vision Distribution gives logistics management teams or third party logistics companies the transport planning tools they need to optimise their fleet.

Windows 7 Compatability

Vision Distribution is Compatible with Windows® 7. It has been tested to meet all of the technical requirements to be Compatible with Windows 7.

 

Easy to use

Using feedback from end users, working directly with customers and the people who actually use the system, has allowed us to develop a simple clear and easy to use interface which can maximise the efficiency of both your drivers and data entry staff.

Vision ePOD

Released in 2008, Vision ePOD is a handheld 'Electronic Proof Of Delivery' device for your drivers, providing them with a completely automated replacement for paper based documents.

Already in use by customers with excess of 150 handheld devices, ePOD will increase efficiency and operating costs of your logistics operation - for more information, click the Vision ePOD link on the left.

Further Information

For more information on Vision Distribution or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Vision WMS

Sophisticated Stock processing and Warehouse Management Software for all warehouse types including Bonded and third Party.

An inefficient warehouse can cost your business thousands or millions of pounds in lost revenue; through losses in the warehouse, unhappy customers and time wasted locating stock. Getting by with a software package that doesn’t fit the operation can often be a time waster more than a time saver; wouldn’t it be better if your stock management software was able to enhance your service offering?

In the office Vision Warehousing is warehouse management software that can automate many of your manual tasks, provide accurate and up to date stock readings and send many of your printed documents electronically. In the warehouse it provides enhanced stock visibility and traceability and helps to improve the flexibility of the operation through work flow options.

Windows 7 Compatability

Vision Warehousing is Compatible with Windows® 7. It has been tested to meet all of the technical requirements to be Compatible with Windows 7.

 

Benefits

Fully Scalable: Suitable for all warehouse setups, from single site to more complex multi site, multi location, multi warehouse operations with auto put away and rotation allocation requirements. Vision warehousing is a truly scalable solution which can be customised and adapted to fit the specific requirements of your operation.

Easy to use: Vision Warehousing features a simple clear and easy to use interface designed around the end user to ensure that time and money isn’t wasted through poor processes or duplicated tasks.

Enhancements: For bonded warehouses, the addition of Vision Bond automates the production of critical HMCE reports, records details of HMRC payments of excise duty, customs duty and VAT and produces both electronic and paper submissions..

What's more, Vision Warehousing integrates with Vision Distribution and Vision ePOD to create a solution capable of supporting your entire Stock, Warehousing and Logistics operations.

Features

Vision Warehousing handles all aspects your warehousing operation:

• Pre-advice of goods,
• Haulier and transport booking,
• Goods inwards,
• Stock management,
• Picking management,
• Dispatch control,
• Sales order management,
• Customer notification and management.

For a more in depth overview of the features, please look at the feature section - found on the right.

Further Information

For more information on Vision Warehousing or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Vision Commerce

Stock Management, Order and Accounts processing software designed specifically for the Wine & Spirits trade.

Keeping track of stock is critical for every business and the way we manage purchases and sales can have a dramatic effect on profitability. How much of our time do we waste on menial admin tasks when it could be better spent pushing for that next sale?

Vision Commerce can ease the burden of admin tasks upon the business; manage your purchases and sales effectively and efficiently whilst keeping track of your stock wherever or however it’s stored.

Windows 7 Compatability

Vision Commerce is Compatible with Windows® 7. It has been tested to meet all of the technical requirements to be Compatible with Windows 7.

 

Benefits

Integration: Seamless integration with Sage Accounts alleviating the need to manually enter purchase and sales orders into your accounts system, integration with London City Bond providing you with up to date stock information and seamless order processing, and links through EDI to both Cert Octavian and Belvedere Logistics.

Simplicity: Using feedback from end users and working directly with customers we’ve created a clear and easy to use interface designed around the end user. This helps to ensure that time and money isn’t wasted through poor processes or duplicated tasks. It’s also possible to send purchase orders, sales orders and invoices via email, eliminating the need to print post or fax.

Enhancements: For retail environments Vision ePOS gives you an electronic point of sale solution which links directly to Vision Commerce or for online retailers we offer a customisable web template solution which fully integrates and is controlled through Vision Commerce.

Features

Vision Commerce can handle all aspects of your day to day business:

• stock management
• goods inwards
• goods outwards
• Easy and flexible reporting
• purchase orders
• sales orders
• underbond stock - duty and VAT management
• unpaid customer reserves
• En Primeur allocation
• full sage integration
• invoicing
• credit management
• customer and supplier management
• Multicurrency
• Product views by country, origin, case, size, colour
• Sales and margins reports by customer, product, salesperson or trade sector 

For a full list of features, please refer to the feature section found on the right or click here to see a pdf overview.

Vision Commerce Brochure

If you would like a quick and easy view of Vision Commerce click here to download our brochure.

Further Information

For more information on Vision Commerce or any of our software products, please use the contact form found here - or call us on 08451 89 89 00

Welcome to Vision Software Suite