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Jul
27
Ofcom are reporting that the UK may have been ‘misled’ on broadband speeds.
It’s analysis suggests that 97% of UK consumers do not get the advertised speed; it also suggests that the gap between what we are being told we will get and what we actually get is getting bigger!
Ofcom is revamping the code of conduct to how broadband is sold but in truth this probably means more confusion for the general public.
The problem is that there are bigger and bigger claims being made and with more and more people and devices being able to surf the web it’s becoming a big factor in what service people buy.
My Broadband
My own experience (at home) has been with Tiscali (running off my BT landline) and recently Virgin Fibre.
The service from Tiscali was extremely poor; my download speed was very low and the upload speed was even worse – when I confronted them on it they seemed unable to help.
In the end I decided to give the new service from Virgin a try; they promised a download speed of up to 20GB and an upload speed of around 750kbs.
I have to say that the service from Virgin is excellent; I do get exactly what they promised – it’s so good that in truth I can’t use the complete download speed and adding photos to Facebook and this like are now effortless.
What can you do?
What I suggest you do is test your download speed. There are many places to do this but I like http://www.speedtest.net/. Simply visit the site and click ‘begin test’. Realistically don’t settle for less than 2gb download and the minimum upload I would suggest be 500kbs – but that’s just me!